When will compliant happen?
A: Amenities will work incorrectly.
B: The customer is not satisfied with the products.
C: The staff is friendly.
D: Service received is wrong.
A: Amenities will work incorrectly.
B: The customer is not satisfied with the products.
C: The staff is friendly.
D: Service received is wrong.
举一反三
- The customer service staff should listen carefully when dealing with complaints.
- The customer service staff should listen carefully when dealing with complaints. A: 正确 B: 错误
- Not satisfied with the service, she ______ the receptionist to the customer service department. A: complained B: contemplated C: complaint D: complemented
- The customer service staff should not ______ with the customer. A: talk B: quarrel C: agree D: speak
- When the customer complained about the damage of the goods, the customer service staff can say “______”. A: It’s not our responsibility. B: It mustn’t be our fault. C: We feel very sorry for your loss. D: That’s impossible.