Generalizations are hurtful/harmful. Stereotypes are helpful.

She was startled by their angry reaction to her _____________ remark. A: hurtful B: innocent C: pointless D: content

He looked dismayed when he heard the news. A: pale B: hurtful C: doubtful D: disappointed

The bad reviews of her new book were very[input=type:blank,size:4][/input]to her. (hurt, hurtful)

It is not advisable to use the general, all-covering apology because______. A: it gets one into the habit of making empty promises B: it may make the other person feel guilty C: it is hurtful and insulting D: it is vague and ineffective

false ( ) A: lacking the<br/>ability to see; sightless. B: having resemblance<br/>or likeness. C: the act, or<br/>collective acts, of making invalid, unfair, or hurtful<br/>differentiations, as in prejudice against people of minority groups. D: untrue or<br/>incorrect.

issue ( ) A: the act, or<br/>collective acts, of making invalid, unfair, or hurtful<br/>differentiations, as in prejudice against people of minority groups. B: lack of order;<br/>disarrangement. C: a point or matter<br/>that is of concern, in question, or under discussion. D: having resemblance<br/>or likeness.

disorder ( <br/>) A: the ability to<br/>make sound decisions. B: a chemical<br/>substance used to cure or heal; medicine. C: lack of order;<br/>disarrangement. D: the act, or<br/>collective acts, of making invalid, unfair, or hurtful<br/>differentiations, as in prejudice against people of minority groups.

discrimination <br/>( ) A: the act of<br/>judging. B: a chemical<br/>substance used to cure or heal; medicine. C: a point or matter<br/>that is of concern, in question, or under discussion. D: the act, or<br/>collective acts, of making invalid, unfair, or hurtful<br/>differentiations, as in prejudice against people of minority groups.

If you want to teach your children how to say sorry, you must be good at saying it yourself, (36)________to your own children. But how you say it can be quite tricky. If you say to your children "I’’m sorry I got (37)________with you, but..." what follows that "but" can render the apology ineffective; "I had a bad day" or "your (38)________was giving me a headache" leaves the person who has been injured feeling that he should be (39)________for his bad behavior instead of expecting an apology. Another method by which people appear to apologize without (40)________doing so is to say "I’’m sorry you’’re upset"; this suggests that you are somehow at (41)________for allowing yourself to get upset by what the other person has done. Then there is the general, all (42)________apology, which avoids the necessity of identifying a specific act that was (43)________hurtful or insulting, and which the person who is apologizing should promise never to do again. (44)________________. But even when presented with examples of genuine contrition, children still need help to become aware of the complexities of saying sorry. (45)________________. And that hitting a playmate over the head with a heavy toy requires an apology. A six-year-old might need reminding that spoiling other children’’s expectations can require an apology. A 12-year-old might need to be shown that raiding the biscuit tin without asking permission is acceptable, (46)________________.