In western countries, napkins should be tucked into clothing.
In western countries, napkins should be tucked into clothing.
When the meal is finished, the guests put their napkins on the table and rise.
When the meal is finished, the guests put their napkins on the table and rise.
Before a dish is served, napkins can be placed either on the plate or on the left of forks.
Before a dish is served, napkins can be placed either on the plate or on the left of forks.
Which of the followings are good table manners? A: Wait until the host/hostess and the guest of honor to unfold their napkins before quietly unfolding yours and laying it on your lap. B: Use the napkin to wipe your lips. C: Put the napkin on your chair if you want to leave the table for a while. D: Put you elbow on the table.
Which of the followings are good table manners? A: Wait until the host/hostess and the guest of honor to unfold their napkins before quietly unfolding yours and laying it on your lap. B: Use the napkin to wipe your lips. C: Put the napkin on your chair if you want to leave the table for a while. D: Put you elbow on the table.
Which of the following actions is a restaurant owner most likely to take in order to reduce problems associated with service intangibility? A: increase entree prices after 6:00 p.m. B: provide clean tablecloths and fresh napkins for each new customer C: empower employees to handle customer complaints D: offer discounted prices for appetizers ordered during happy hour E: hold regular employee workshops focusing on customer service
Which of the following actions is a restaurant owner most likely to take in order to reduce problems associated with service intangibility? A: increase entree prices after 6:00 p.m. B: provide clean tablecloths and fresh napkins for each new customer C: empower employees to handle customer complaints D: offer discounted prices for appetizers ordered during happy hour E: hold regular employee workshops focusing on customer service