settling Guests' complaints ____
举一反三
- A manager must be good at encouraging and settling the guests' complaints no matter how busy she or he is.
- which complaints are service related complaints?( ) A: rude behaviour B: refusal to serve the guests C: serve the guests in a cold fashion D: invade guest privacy
- Which of the following are the duties of a receptionist? A: providing check-in and checkout services to guests B: answering any questions from the guests C: handling complaints from unsatisfied guests D: taking messages for the guests
- Particle's settling efficiency is related to _____ in ideal settling tank. A: water depth B: tank length C: surface load D: horizontal flow velocity E: settling time
- please listen to the video in the website on the topic of “Airbnb guests are finding hidden cameras planted in their rentals”and then tell true(T) or false(F) for the following statements： (02:05-02:35) Megan Hilden felt it was satisfying with the way Airbnb settling the problem mentioned above.