The following statements relate to benchmarking. Which TWO statements are true A: A danger of benchmarking is that inappropriate comparisons lead to incorrect conclusions B: Benchmarking must involve competitors to be effective C: The ultimate aim of benchmarking is to improve performance D: Benchmarking is essentially a cost cutting exercise

What are the types of benchmarking? A: industry benchmarking B: functional benchmarking C: external benchmarking D: internal benchmarking

What are the types of benchmarking?

确定客户服务流程的Benchmarking学习的适当流程范围是？

业务流程分析的主要工具是？ A: TFD B: BPR C: BPA D: Benchmarking

Out of the 4Cs of a market analysis, _____ would be considered under “characteristics of customers.” A: benchmarking B: initial public offering C: market segmentation D: equity capital

Which of the following benchmarking ratings cover essentially the same performance metrics associated with commercial applications for IBM UNIX systems？（） A: A B: B C: C D: D

供应链管理的运行机制包括 A: 合作机制( cooperation mechanism) B: 决策机制( decision mechanism ) C: 激励机制( encourage mechanism ) D: 自律机制( benchmarking )

以下可以帮助团队设立具有挑战性项目目标的方法是：（） A: 水平对比（Benchmarking） B: SWOT C: 平衡计分卡（BSC） D: SIPOC

Among three levels of benchmarking,which one can improve competences in separate activities.( ) A: sales calls per sales person B: quantity of resources C: market share D: productivity