• 2022-05-30
    The aim of customer relationship management is to produce high customer ________.
    A: integrity
    B: loyalty
    C: innovation
    D: liability
  • B

    内容

    • 0

      客户关系管理(Customer Relationship Management,CRM):

    • 1

      Loyalty programs could ______business and strengthen the relationship between the customer and the business.

    • 2

      Customer relationship management helps manage detailed information about individual customers and maximize customer loyalty.

    • 3

      CRM的英文全称是指Customer Relationship Management。

    • 4

      Customer Relationship Management is also called one-to-one marketing. A: 正确 B: 错误