在客户关系管理里,下列情况中不是客户忠诚的表现有()。 In customer relationship management, customer loyalty is not shown in the following situations ().
举一反三
- 在客户关系管理里,下列情况中不是客户忠诚的表现有()。 In customer ...ing situations ( ).
- 在客户关系管理里,下列情况中不是客户忠诚的表现有( )。 In customer relationship management, customer loyalty is not shown in the following situations ( ). A: 对企业的品牌产生情感和依赖 It creates emotion and dependency on the brand of the enterprise B: 重复购买 Repeat purchase C: 即使遇到对企业产品的不满意,也不会向企业投诉 Even if you are not satisfied with the enterprise products, you will not complain to the enterprise D: 有向身边的朋友推荐企业的产品的意愿 Have the intention to recommend the products to your friends
- 客户关系管理(Customer Relationship Management,CRM):
- Weaker customer loyalty forces companies to adopt customer relationship management systems.
- CRM(Customer Relationship Management)是指()。 A: 客户关系管理 B: 供应链管理 C: 企业资源计划管理 D: 客户信息管理