• 2022-05-30
    Weaker customer loyalty forces companies to adopt customer relationship management systems.
    A: 正确
    B: 错误
  • A

    内容

    • 0

      Customer Relationship Management is also called one-to-one marketing. A: 正确 B: 错误

    • 1

      客户关系管理(Customer Relationship Management,CRM):

    • 2

      Loyalty programs could ______business and strengthen the relationship between the customer and the business.

    • 3

      Customer relationship management is built on idea of treating different customers differently, to customize offerings. A: 正确 B: 错误

    • 4

      Customer relationship management helps manage detailed information about individual customers and maximize customer loyalty.