It is very natural that you have to put the caller on hold, then still try to be polite and say:_______________________.
举一反三
- It is very natural that you have to put the caller on hold, then still try to be polite and say:_______________________. A: Just a moment, please. B: Could you hold the line, please? C: I'm afraid Mr.X is out at the moment. D: Hold on, please. I'll connect you.
- It is very natural that you have to put the caller on hold, then still try to be polite and say:_________________. A: A. I'm afraid Mr.X is out at the moment. B: B. Could you hold the line, please? C: C. Hold on, please. I'll connect you. D: D. Just a moment, please.
- Putting a caller on hold is frustrating to the caller, so refrain from doing it unless you absolutely have to.
- Try to memorize what you will say is very helpful.
- Try to memorize what you will say is very helpful. A: 正确 B: 错误