According to the writer, a customer-driven business model ensure customer loyalty by（）
A: attaching great attention to customers’ buying inclination.
B: keeping track of what customers have purchased.
C: having a panorama understanding of customers.
D: launching new products and services quickly.
A: attaching great attention to customers’ buying inclination.
B: keeping track of what customers have purchased.
C: having a panorama understanding of customers.
D: launching new products and services quickly.
举一反三
- In customer loyalty program, customers are often given a unique ______, such as a membership card.
- What is a business’ customer base？（ ） A: The first customers that form the base of the business B: The first 100 customers of a business necessary to create a profit C: The group of customers that give repeat business and stay over long period D: The customers we spend time and money to gain to purchase one time
- Which of the following is NOT what marketers at the attention stage should focus on?( ) A: Letting customers know that they need a product B: Motivating customers to buy C: Informing customers that the company exists D: Raising customer awareness of the product
- Why is customer service important? [br][/br]Because a good customer service helps a company ________________. (10分) A: enhance customer satisfaction B: ing repeat business C: cause customer complaint D: ensure brand loyalty E: contact directly with the customers F: create more job positions
- What should you NOT do during the customer discovery phase of customer development? A: Get out of the building to meet with customers B: Observe the customers to determine their pain or problem C: Show the customers a prototype of your new product D: Ask customers questions to better understand their pain E: Listening with your eyes