The key to regaining a customer’s confidence is to respond promptly to a customer’s complaint, whether the problem has been solved or not.
重获客户信心的关键是及时回应客户的投诉,不论问题是否已得到解决。
举一反三
- 9.The key to regaining a customer’s confidence is to respond promptly to a customer’s complaint, whether the problem has been solved or not. A: 及时答复客户的投诉，认真解决他们的问题，这样才可以提高客户信心。 B: 重获客户信心的关键是及时回应客户的投诉，不论问题是否已得到解决。 C: 取得客户信赖的途径是经常听取他们的意见，不断提高自己的服务质量。
- 翻译：The key to regaining a customer’s confidence is to respond promptly to a customer’s complaint, whether the problem has been solved or not. A: 及时答复客户的投诉，认真解决他们的问题，这样才可以提高客户信心。 B: 重获客户信心的关键是及时回应客户的投诉，不论问题是否已得到解决。 C: 取得客户信赖的途径是经常听取他们的意见,不断提高自己的服务质量。
- 74.The key to regaining a customer’s confidence is to respond promptly to a customer’s complaint，whether the problem has been solved or not. ( ) A: 及时答复客户的投诉，认真解决他们的问题，这样才可以提高客户信心。 B: 重获客户信心的关键是及时回应客户的投诉，不论问题是否已得到解决。 C: 取得客户信赖的途径是经常听取他们的意见，不断提高自己的服务质量。
- The key to regaining a customer's confidence is to respond promptly to a customer’s complaint, whether the problem has been solved or not. A: 重获客户信心的关键是回应客户的投诉时问题已经圆满的得到解决 B: 重获客户信心的关键是及时回应客户的投诉，不论问题是否已得到解决。 C: 及时答复客户的投诉，认真解决他们的问题，这样才可以提高客户信心。 D: 取得客户信赖的途径是经常听取他们的意见，不断提高自己的服务质量。
- The ____________ of a product determines whether a customer will buy it or not.
内容
- 0
The manager promised that the customer's complaint would ( look into )____as soon as possible.
- 1
The company was brave enough to _______ the customer's complaint. A: reply B: respond C: respond to D: imply
- 2
Is the customer's complaint accepted? A: Yes B: No C: In half way D: Not mentioned
- 3
__________, the quality has been improved.( ) A: The problem solves B: The problem solved C: The problem to solve D: The problem solving
- 4
What's the customer's name?