• 2022-05-30
    企业实施客户关系管理的最终目的是( )。 The ultimate goal of enterprise implementation of customer relationship management is ( ).
    A: 把握客户的消费动态Grasp the customer's consumption dynamics
    B: 针对客户的个性化特征提供个性化服务,极大化客户的价值Personalized service for customers, maximization of customer value
    C: 做好客户服务工作Good customer service
    D: 尽可能多的收集客户信息Gather as many customer information as you can