关于CS(Customer satisfaction)的经营意识,下列说法正确的是()
顾客至上的核心是使顾客满意
举一反三
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CFOs usually take customer satisfaction as priority.
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汽车售后维保市场从客户角度可将配件及服务渠道分为（ ）和（ ）两种模式。 A: DIFM（Do It For Me） B: DIY（Do It Yourself） C: CS（customer satisfaction) D: CRM(customer relationship management)
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The costs of _______ are much lower than the costs of recruiting new customers. A: customer satisfaction B: customer loyalty C: customer value D: customer retention
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This type of knowledge can be(help) in building customer satisfaction and loyalty.
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下列选项中，表示客户满意度超出期望的是()。The following options indicate that customer satisfaction exceeds expectations ().