______snap back or act rude to the caller.
______snap back or act rude to the caller.
Putting a caller on hold is frustrating to the caller, so refrain from doing it unless you absolutely have to.
Putting a caller on hold is frustrating to the caller, so refrain from doing it unless you absolutely have to.
Listen to the Caller and what they ______to say.
Listen to the Caller and what they ______to say.
______the Caller Properly by his or her title.
______the Caller Properly by his or her title.
The caller got the number of Stephanie Grant.
The caller got the number of Stephanie Grant.
He told his wife that he had been in the office by unexpected caller. (delay)
He told his wife that he had been in the office by unexpected caller. (delay)
The operator could ask the caller to_____ if the guest is out.
The operator could ask the caller to_____ if the guest is out.
Address the Caller Properly by his or her title. (i.e. Good morning Mr. Brown, Good afternoon Ms. Sanders). Never address an unfamiliar caller by his or her first name.
Address the Caller Properly by his or her title. (i.e. Good morning Mr. Brown, Good afternoon Ms. Sanders). Never address an unfamiliar caller by his or her first name.
When a volunteer recives a suicide call, firstly he should check th proper boxes for the caller.
When a volunteer recives a suicide call, firstly he should check th proper boxes for the caller.
Why did the writer insist that the caller should wait for the taxi?
Why did the writer insist that the caller should wait for the taxi?